Frequently Asked Questions
Do I need an account in Web Survey Creator to be able to use Face2Face Touch?
Yes you do need an account with Web Survey Creator. You can register with Web Survey Creator here
first, and when asked to connect to WSC in the app, you simply enter your WSC login and password.
How much does Face2Face Touch cost?
There are two ways to use the app - for "Ad hoc" surveys, or as an interviewer application for Market Research. As an Ad hoc survey tool, the software can be used completely free for up to 5 responses a day. If you want to use the iPad for Interviewers, you need to use the "Managed iPad" capabilities within WSC. iPads and Interviewers will be set up, and the iPad will be set up with a QRCode provided by WSC. At the end of each month, WSC will bill you for however many managed iPads you have used during the month.
What version of WSC is needed to use "Managed" iPads?
"Managed" iPads can be set up and used for Enterprise Solo accounts and above. Lower versions can still use "adhoc" iPads, but are subject to the 5 response a day limit of that version.
* Almost all WSC question types are supported. Some of the more advanced types - such as card sorts - are shown as simple grids, but still provide the same data collection capabilities as the card sort. Other rarely used question types (such as Terms & Conditions, and choice modelling) are not currently provided on the iPad.
** The iPad supports advanced capabilities such as flow control, data piping and choice linking. Other Web capabilities, such as scripting, that work substantially differently in a browser either are not included on the iPad, or are included in an alternative form. The sheer depth of functionality provided by WSC means that we are constantly adding additional functionality to the iPad, however some lesser used functionality may not be currently available.