Net Promoter Score

Net Promoter Score (NPS) is a calculation that can be used to ascertain how loyal your customers are to your business. If you have a Multiple Choice, Single Selection question you can now choose to display overview statistics as a Net Promoter Score including an NPS score and either a Donut Chart or Time Series of the NPS.

To show Net Promoter Score statistics Multiple Choice, Single Selection questions should be established as a 10 Point Scale with values 1 through 10.
Net Promoter Score
Once created you can choose the show statistics as "Net Promoter Score" rather than normal statistics.
Net Promoter Score
Your overview charts will then be shown as either a Donut snapshot of your Net Promoter Score or as a Time-Series of your Net Promoter Score over a period, that is configurable.
Net Promoter Score
Net Promoter Score