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To use Web Survey Creator just pick from one of the following accounts. Creating an account takes only 2 minutes and you're ready to go!

Basic
Solo
Simply 100% Free
Free!
Single User
100 Respondents/Survey
Unlimited Questions
100 Responses/Month *
 
Survey Design
Easy to use visual designer
Facebook Login Integration
Standard Question Types (Choice, Text, Numeric etc.)
YouTube Video content
Over 60 Survey Templates
Support for Mobile Devices
Multi-lingual Surveys
Question Choice Randomisation
Matrix Row Randomisation
Question Data Piping
Custom Survey Logo
Professional Survey Themes
Survey Completion Progress Bar
Response Validations
No Survey Collaboration
No Survey Flow Control
No Page A/B Testing
No Custom Redirect on Survey Completion
No Ability to remove WSC Branding
No Custom "Thank You" Message
No Printable PDF Version
No Hierarchical List Question
No Matrix Slider Question
No Terminate Pages
No Custom Survey Themes
No Scripting
No Vimeo Video Content
No MR Question Types (Comparison, Best/Worst etc.)
No Page Randomisation
No Question Choice Images
No Question Choice Meta Data
No Question Choice Linking
No Question Row Images
No Question Row Meta Data
No CATI Module
No Advanced Question Types (Drag Drop Flags, Choice Modelling etc.)
No Page Looping
Survey Distribution
Send out your survey via weblink, email, or Twitter
Share your survey on Facebook
Embed your survey onto a page, or on your website
No sending of your survey using our email manager
Respondent Address Books
Enhanced security (SSL)
Import responses
No Custom Short Survey Links
No Survey "Daisy-Chaining"
No Respondent Quota Control
No Custom Survey Domains
Survey Analysis
Real Time Results through Survey Overview
Choice, Matrix & Comments Report in Word
Choice, Matrix & Comments Report as PDF
Excel Extract of Survey Stats & Responses
High Accuracy Geolocation Response Tracking & Mapping (HTML5 browsers only)
No Customisable Portal for external access to statistics
No Pivot Tables
No Filters
No Export for BI
No Export to SPSS
No Custom Data Pumps for external system integration
No Export to Surveycraft
Support
Email Support
No Telephone Support
* Additional responses cannot be purchased
Student
Solo
Individuals, Students
$19 USD/Month
Single User
Unlimited Respondents
Unlimited Questions
500 Responses/Month *
1,500 Responses/Quarter *
6,000 Responses/Year *
 
Survey Design
Easy to use visual designer
Facebook Login Integration
Standard Question Types (Choice, Text, Numeric etc.)
YouTube Video content
Over 60 Survey Templates
Support for Mobile Devices
Multi-lingual Surveys
Question Choice Randomisation
Matrix Row Randomisation
Question Data Piping
Custom Survey Logo
Professional Survey Themes
Survey Completion Progress Bar
Response Validations
Survey Collaboration
Survey Flow Control
Page A/B Testing
Custom Redirect on Survey Completion
Ability to remove WSC Branding
Custom "Thank You" Message
Printable PDF Version
No Hierarchical List Question
No Matrix Slider Question
No Terminate Pages
No Custom Survey Themes
No Scripting
No Vimeo Video Content
No MR Question Types (Comparison, Best/Worst etc.)
No Page Randomisation
No Question Choice Images
No Question Choice Meta Data
No Question Choice Linking
No Question Row Images
No Question Row Meta Data
No CATI Module
No Advanced Question Types (Drag Drop Flags, Choice Modelling etc.)
No Page Looping
Survey Distribution
Send out your survey via weblink, email, or Twitter
Share your survey on Facebook
Embed your survey onto a page, or on your website
No sending of your survey using our email manager
Respondent Address Books
Enhanced security (SSL)
Import responses
No Custom Short Survey Links
No Survey "Daisy-Chaining"
No Respondent Quota Control
No Custom Survey Domains
Survey Analysis
Real Time Results through Survey Overview
Choice, Matrix & Comments Report in Word
Choice, Matrix & Comments Report as PDF
Excel Extract of Survey Stats & Responses
High Accuracy Geolocation Response Tracking & Mapping (HTML5 browsers only)
No Customisable Portal for external access to statistics
No Pivot Tables
No Filters
No Export for BI
No Export to SPSS
No Custom Data Pumps for external system integration
No Export to Surveycraft
Support
Email Support
No Telephone Support
* $0.10 per additional response
Professional
Solo
Our Most Popular Plan
$49 USD/Month
Single User
Unlimited Respondents
Unlimited Questions
2,000 Responses/Month *
6,000 Responses/Quarter *
24,000 Responses/Year *
 
Survey Design
Easy to use visual designer
Facebook Login Integration
Standard Question Types (Choice, Text, Numeric etc.)
YouTube Video content
Over 60 Survey Templates
Support for Mobile Devices
Multi-lingual Surveys
Question Choice Randomisation
Matrix Row Randomisation
Question Data Piping
Custom Survey Logo
Professional Survey Themes
Survey Completion Progress Bar
Response Validations
Survey Collaboration
Survey Flow Control
Page A/B Testing
Custom Redirect on Survey Completion
Ability to remove WSC Branding
Custom "Thank You" Message
Printable PDF Version
Hierarchical List Question
Matrix Slider Question
No Terminate Pages
No Custom Survey Themes
No Scripting
No Vimeo Video Content
No MR Question Types (Comparison, Best/Worst etc.)
No Page Randomisation
No Question Choice Images
No Question Choice Meta Data
No Question Choice Linking
No Question Row Images
No Question Row Meta Data
No CATI Module
No Advanced Question Types (Drag Drop Flags, Choice Modelling etc.)
No Page Looping
Survey Distribution
Send out your survey via weblink, email, or Twitter
Share your survey on Facebook
Embed your survey onto a page, or on your website
No sending of your survey using our email manager
Respondent Address Books
Enhanced security (SSL)
Import responses
No Custom Short Survey Links
No Survey "Daisy-Chaining"
No Respondent Quota Control
No Custom Survey Domains
Survey Analysis
Real Time Results through Survey Overview
Choice, Matrix & Comments Report in Word
Choice, Matrix & Comments Report as PDF
Excel Extract of Survey Stats & Responses
High Accuracy Geolocation Response Tracking & Mapping (HTML5 browsers only)
Customisable Portal for external access to statistics
Pivot Tables
Filters
No Export for BI
No Export to SPSS
No Custom Data Pumps for external system integration
No Export to Surveycraft
Support
Email Support
No Telephone Support
* $0.10 per additional response
Enterprise
Solo
For Small Organisations
$119 USD/Month
Single User Multi-User...
Unlimited Respondents
Unlimited Questions
10,000 Responses/Month *
30,000 Responses/Quarter *
120,000 Responses/Year *
 
Survey Design
Easy to use visual designer
Facebook Login Integration
Standard Question Types (Choice, Text, Numeric etc.)
YouTube Video content
Over 60 Survey Templates
Support for Mobile Devices
Multi-lingual Surveys
Question Choice Randomisation
Matrix Row Randomisation
Question Data Piping
Custom Survey Logo
Professional Survey Themes
Survey Completion Progress Bar
Response Validations
Survey Collaboration
Survey Flow Control
Page A/B Testing
Custom Redirect on Survey Completion
Ability to remove WSC Branding
Custom "Thank You" Message
Printable PDF Version
Hierarchical List Question
Matrix Slider Question
Terminate Pages
Custom Survey Themes
No Scripting
No Vimeo Video Content
No MR Question Types (Comparison, Best/Worst etc.)
No Page Randomisation
No Question Choice Images
No Question Choice Meta Data
No Question Choice Linking
No Question Row Images
No Question Row Meta Data
No CATI Module
No Advanced Question Types (Drag Drop Flags, Choice Modelling etc.)
No Page Looping
Survey Distribution
Send out your survey via weblink, email, or Twitter
Share your survey on Facebook
Embed your survey onto a page, or on your website
Send your survey using our email manager
Respondent Address Books
Enhanced security (SSL)
Import responses
Custom Short Survey Links
Survey "Daisy-Chaining"
No Respondent Quota Control
No Custom Survey Domains
Survey Analysis
Real Time Results through Survey Overview
Choice, Matrix & Comments Report in Word
Choice, Matrix & Comments Report as PDF
Excel Extract of Survey Stats & Responses
High Accuracy Geolocation Response Tracking & Mapping (HTML5 browsers only)
Customisable Portal for external access to statistics
Pivot Tables
Filters
Export to BI
Export to SPSS
Custom Data Pumps for external system integration
No Export to Surveycraft
Support
Email Support
No Telephone Support
* $0.10 per additional response
Free Account vs. Paid Account

We give you two distinct options when signing up to Web Survey Creator - using a Free Account, or signing up for a Paid Account. The free account can be used indefinitely, but is limited to 100 respondents per survey and 100 responses a month. You also cannot purchase any additional responses and do not get access to some of the more advanced features such as Choice Linking.


Can I change plans at any time?

Absolutely. You can upgrade or downgrade your account at any time. Upgrades take effect immediately. Downgrades take effect at the end of the current billing period.

How do I change my Plan?



What if I don't use all of my responses?

Each monthly plan comes with a pre-set limit of responses per month (Enterprise Department & Market Research Ultimate Agency have unlimited responses). If you do not use all of your responses in a particular month, the unused responses roll forward indefinitely. Responses that are rolled forward are available until used in a future period. They are only lost if you cancel or downgrade to a Free account. Unused responses do not roll forward and accumulate on any Free plan. On rollover to a new month your new allocation of responses will be first applied against any response that was accepted when you had no responses available. That is, if someone entered a response when your limit was reached those responses are still accepted but you will not be able to access them. When you next purchase additional responses or are allocated additional responses this new limit will be used to allow you to access these responses.

Do I have to sign a long term contract?

No. Web Survey Creator is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again.


How can my company work together?

Many people use Web Survey Creator as individuals but we also have multi user versions (Enterprise Department and MR Agency versions) that allow multiple people from the same department or company to work together. Send us a support request and we can provide you more details on how your company can be set up within the system.

Some of the benefits of having your company set up include company-specific survey themes and templates, and cheaper rates for your employees to use Web Survey Creator.


What types of payment do you accept?

Currently we accept Visa & Mastercard. We do not accept PayPal. Our usual method of payment is online via credit card, however, we are happy to discuss alternative payment arrangements for Enteprise Department and MR Agency subscribers.



What if I have other questions?

If you have any other questions before choosing the plan that best suits you, we'd be happy to help. Send us a support request with your questions and we'll get back to you promptly.