Dipolar Pty Ltd (“we”, “us” or “our”) has adopted the National Privacy Principles and developed this Privacy Statement which applies to the privacy of personal information collected through this website (“Site”).
In this statement, a reference to a “survey” or “surveys” is to a survey created using this Site.
Because the privacy position with respect to our customers (including creators of surveys) is different to the privacy position with respect to respondents to surveys, this Privacy Statement has separate sections dealing with customers and with survey respondents
By accessing and using our Site or by submitting information, you consent to the collection and use of information in accordance with this Privacy Statement.
This section applies to the privacy of the personal information submitted by respondents to surveys.
If you submit personal information in response to a survey, we may retain a copy of that personal information in a database but this will only be accessed and used by the survey creator. We do not access or use any of the information provided by a respondent to a survey including any personal information.
The extent to which personal information is collected from survey respondents will depend on the nature of the survey designed by the survey creator. Questions included in the survey may seek responses that will include personal information. In addition to the collection of personal information as part of the responses submitted to a survey, the survey creator may also collect the IP address of survey respondents (which may be personal information itself).
Survey creators are able to avoid the collection of personal information including the IP addresses of survey respondents but this is a matter for each survey creator.
We expect survey creators to (a) notify survey recipients of the extent to which they will collect personal information from a survey respondent and the way in which the survey creator will handle and use any personal information which is collected; and (b) comply with the Australian National Privacy Principles and any other privacy laws or principles which apply to their collection of personal information from survey respondents and their handling and use of that personal information
We do not monitor or control the notifications provided to survey recipients or the information which may be sought in a survey in any way.
If a survey recipient has any concerns regarding the extent to which personal information will be collected as part of a survey or the handling or use of such personal information, then the survey recipient should contact the survey creator for further information.
A survey respondent is responsible for evaluating privacy issues and deciding whether or not to submit personal information if it is sought by a survey creator.
If the survey creator is located in a country other than the country of residence of the survey respondent, then any personal information submitted by the survey respondent may be transferred out of the country of residence of the survey respondent to the location of the survey creator. The survey respondent consents to the transfer of personal information to other countries in these circumstances.
This section applies to the privacy of the personal information submitted by survey creators and our other customers.
We expect survey creators to (a) notify survey recipients of the extent to which they will collect personal information from a survey respondent and the way in which the survey creator will handle and use any personal information which is collected; and (b) comply with the Australian National Privacy Principles and any other privacy laws or principles which apply to their collection of personal information from survey respondents and their handling and use of that personal information
We may collect and retain personal and other information about you (“submitted information”) when (a) you send us an email; or (b) you complete and submit an online form or (c) a third party submits information about you to us.
It may not be practicable for submitted information to be provided to us anonymously. However, where appropriate you may use traditional means of communication to provide information to us anonymously.
The submitted information which we retain may include your email address and personal or other information. You acknowledge and agree that submitted information may be used and disclosed by us to the extent authorised by you or reasonably required in connection with the operation of our businesses and our compliance with the provisions of any applicable laws.
Except to the extent necessary for the operation of our business or as authorised by you, we will not use or disclose submitted information for any other purpose.
We will take reasonable steps to implement and maintain security precautions. However, we are unable to guarantee that unauthorised access to information submitted to us will not occur, either during transmission of that information or after we receive that information.
If we no longer require your personal information, we will take reasonable steps to permanently destroy or de-identify that information. You acknowledge that our back-up procedures may make it impractical to locate and destroy or de-identify copies of your personal information which are stored off-line or in a form which does not readily permit location and modification of data.
If you submit information to any other site accessed through a link from our Site, the privacy principles applying to any information you submit to that site are outside our control. You should check the privacy policies of any other site before submitting information to that site.
We may use cookies in connection with your use of the Site (a cookie is a small amount of data that is placed on your computer when you visit our Site). We may use cookies to track the pages you have visited or for other purposes but we will not attempt to identify you or disclose personal information relating to your use of the Site to third parties.
When you visit our Site, our servers record (i) your server (IP) address and machine name; (ii) the date and time of visit to this Site and time spent on particular pages; (iii) pages accessed and documents downloaded; (iv) the number of bytes transmitted and received for each request; (v) the previous site or page visited; (vi) the search engine and keywords used;(vii) any linked referral; and (viii) the type of browser used and its operating system (collectively called “clickstream data”).
We may examine clickstream data to determine the traffic through the server as well as access levels to specific pages. No attempt will be made to identify you or your browsing activities from clickstream data except in the circumstances specified below.
If we or any authority suspect that unauthorised access or use of the Site has occurred or may occur or be attempted, we may gather, use and disclose more extensive information than indicated above regarding access or attempted access to the Site for the purposes of prevention, detection, investigation or prosecution.
We will take reasonable measures to ensure all personal information held about you is accurate, complete and up-to-date.
We will correct any errors in the personal information which we collect about you upon receipt of written evidence from you which satisfies us that a correction is required.
We will provide you with access to your personal information on reasonable request and subject to your agreement to pay our access charges if (a) it is practicable for us to do so and we have no other reasonable grounds for refusing access, (b) the request is not frivolous or vexatious, (c) access will not have an unreasonable impact on the privacy of others, (d) the information does not relate to existing or anticipated legal proceedings (other than information accessible through the discovery process), (e) access will not reveal our intentions in relation to any negotiations with you, (f) access is not unlawful (g) denying access is not required or authorised by law, and (h) access will not prejudice any prevention, detection, investigation or prosecution of possible unlawful or improper activity.
If you have any concerns or questions, please contact us.