Email Changes
All Versions
Survey invitation emails can easily be sent out to respondents using our Email Outbox feature. However due to extensive spam and volume rules imposed by email vendors, such as Google, Outlook and Yahoo, etc, back in February 2024, we limited sending of email to versions that support using your own email account.
This process still continues but we have now extended some limitations on the speed of email being sent. This is to protect senders from being caught by vendors who limit volume sending in order to trap spammers.
We recommend all clients who want to send email obtain their own SMTP account through one of the email sending platforms. This will protect each client from being caught up by other clients who unwittingly have had their invitations marked as spam by their recipients or the providers.
SPSS and Weightings and Choice Linking
Enterprise and Above
When you create an SPSS export of responses you have the ability to choose selections that will affect the variable naming and the values that are used.
Checking these boxes will affect the variable naming pattern that is used.
For ROWS if you have used a ROW TAG with a name of CODE, that tag will be used for the variable naming.
The tag can be seen when you edit the individual row or all rows.
The TAG CODE will then be used in with the Data Access Code to create the variable name
For CHOICES the choice ORDINAL POSITION will normally be used. However, if you check the option then the Weighting (Value) will be used for the variables.
If using a Market Research edition, which supports choice linking, you will now see choice linked hidden choices, on multi-select choice questions, displayed as 'NOT SEEN' where the choice was hidden and could not be selected. This is to distinguish it from Not Selected which shows as 'NO'.
For example, if you had a multi-select choice question which allowed choices Alpha through Hotel, and then only selected Charlie, Delta, Echo and Golf
Then on the choice linked question only those choices are visible. If you then only selected Delta and Echo, they are the only choices selected.
In SPSS, the choice linked choices that were never seen are now shown as 'NOT SEEN' and the available choices will be shown as 'NO' or 'YES' as they have been before.
These SPSS variables will have the following values:
Choice linked Rows that are not visible will continue to show as null values for all choices.
Portal and Filters
All Versions
Portal filtering has been enhanced so that if you have a limited list of filters and choose to have "Only Allow Filtered Charts to be Shown" then only those elements will be shown. If you then subsequently navigate to other options in the portal, the filter selection will be carried over to the new option.
Numbers entry on iOS
All Versions
On iOS devices the entering of numeric data on some question types has been enhanced to correctly use the numeric keypad. No settings are required and this will happen automatically. Decimal places will be automatically selected, when the format of the question has decimal places.
Overview Charts and Choice/Row Alternate Text
All Versions
Overview charts (and by extension Portal Charts) now support additional tags to allow adjustment of the chart labels for both Choices and Rows. A new tag called CHARTTEXT can be added to either choices or rows to have shorter or more specific versions of labels. This will accommodate situations where the choice or row text is very long and will not show sympathetically in the rendered chart.
For example, you may have a question with long choice labels: -
These can be adjusted by adding tags on each choice. Apply a tag called CHARTTEXT, with an alternative label, and it will show as follows: -
Respondent Export
All Versions
We updated the respondent export during the last release, allowing a granular approach to included elements, based on groups of similar items. However, some clients have noted they would like to create exports of a very specific set of items. We have therefore included the ability to select individual items from a list.
By default, the standard items are selected, but you can click multiple elements in the list and design a specific export report.
Toggle Hide/Show & Mandatory on Questions
All Versions
You can now quickly toggle the visibility and mandatory state of questions in the designer. This will make testing survey design much faster. There are now new buttons on the question designer to allow you to toggle between hidden & shown (unhide) and mandatory (mandate) & optional (optionalize) states for each question.
Fixes and Enhancements 11.02
- [ENH] Flow logs (#2801)
Flow logs can now be set to assist support in resolving flow issues.
- [ENH] Filters in Portals (#2814)
Filtering can now be better locked on portals.
- [ENH] [SPSS] Default value of "Use Choice Weightings for variables" in reporting (#2817, #2838)
Updates to weightings and the default value in reports.
- [ENH] Speed editing filters (#2824)
Enhance speed of loading page for some filters.
- [ENH] Global Update and large page count (#2827)
Enhance speed of operation for some large surveys.
- [ENH] Changes to Mobile Web Capable directives (#2828)
Internal HTML directives have changed.
- [ENH] Limits on visible items in dropdowns (#2829)
Limiting some choice lists to enhance speed.
- [BUG] Numbers on IOS devices (#2830)
Number keyboard not correctly showing on iOS.
- [BUG] Issue with CC in Event API (#2831)
CC in Event API not working correctly.
- [ENH] Clickable tiles and alignment (#2832)
Tiles can now have better CSS theming.
- [ENH] Message in pivot table when no data returned (#2833)
A message will display when no results are returned.
- [BUG] HTML email and failure on validation (#2834)
Some HTML email content not validating correctly.
- [ENH] Speed issues on large response view (#2835)
Enhanced speed when view responses on large surveys.
- [BUG] Position of Language Links (#2837)
Language links on Japan site.
- [ENH] Email Changes (#2840, #2841, #2842)
Changes to support more robust sending of email.
- [BUG] Survey Log showing word split (#2843)
Some words were broken due to wrapping.
- [ENH] Changes to validating email in demographics (#2845)
Some invalid email address were validating.
- [BUG] Negative Sign in Quota List in Portal not rendering (#2846)
Negative numbers in portal not showing negative sign.
- [BUG] Multi Select Card Sort validations not working correctly (#2847, #2848)
Validation for mandatory not correctly working on mobile devices and max min choices is incorrect.
- [ENH] More granular respondent export (#2849)
You can now have complete control over which fields are exported from the respondent export.
- [BUG] Response Statistic Overview height (#2850)
Response summary table in overview was not resizing when there were a lot of distributions correctly..
- [ENH] Overiew and Portal Charts and alternate text (#2851)
You can now use choice tags for having alternate chart labels for choices and rows.
- [BUG] Changes for rendering of Vimeo videos (#2852)
Better control of resizing and orientation of Vimeo videos.
- [BUG] Issues with card sort and size calculation for dynamic sizing of text cards (#2854)
Cards were not always showing in the best font size for the length of the text
- [ENH] [API] Ability to pull back data in a bulk way rather than in a granular way (#2855)
API users can now pull back data using the API using a bulk retrieval method
- [BUG] Update of some internal processing of cancelled users and deleted surveys (#2856, #2862)
Some elements not being correctly cleaned up
- [BUG] [API] Some data not correctly being returned for Matrix Questions (#2859)
Values of multi grid questions were not showing the values of choices
- [ENH] [SPSS] Differentiate between 'Not Answered' versus 'Not Shown' (#2860)
If choices are affected by choice linking they will now show as 'NOT SEEN' rather that 'NO'
- [ENH] Update for some internal resource processing (#2861)
Security updates for resource processing
- [BUG] Tags names in bulk update not always comparing correctly so mismatching and failing (#2863)
Fix tag comparing to ensure updates correctly occur
- [ENH] [WHITELABEL] Allow respondent tag merge symbols in FROM email address field (#2864)
Allow tags to be included in email sender fields for white label users
- [ENH] Apply autocomplete="false" for some input fields to assist in reducing password managers breaking the data entry (#2865)
Assist in reducing password managers, like LastPass, impacting non-password fields
- [ENH] Change the process for cleaning up some elements of delete survey to enhance performance (#2866)
Some elements could take a long time to cleanup so some enhancements have been made
- [ENH] Ability to toggle the hidden/shown and mandatory status of a question (#2869)
The designer now has buttons to toggle hiding/showing and mandatory state of a question
- [BUG] Summary Content showing as available on the first page menu option (#2870)
Only show menu option from page 2 onwards
Past Updates
Release 11.00 featured enhancements for verification of Panel Providers, a new Multiple Choice Drop Down List (Choose Many) Question, new numeric and text grid validations, HTML email changes and more..
Find out more...
Release 10.00 featured enhancements for Responses Browse, Overview Statistics, Enhanced text tools, 2FA and more..
Find out more...
Release 9.00 featured enhancements for Quotas and Portals, Email Sending, Choice Linking and more.
Find out more...
Release 8.02 featured enhancements for Grid Sliders, Text Grids, Overview Charts and more.
Find out more...
Release 8.00/8.01 featured changes to Reporting, Survey Banners and more..
Find out more...
Release 7.04 featured changes to Summary Report, Passwords on Portals, Event API Waiting Room, Report Question Numbering and more..
Find out more...
Release 7.02/7.03 featured changes to Matrix Validation Style Changes, Card Sort & Text and performance and technology enhancements for the platform and more..
Find out more...
Release 7.01 featured changes to enhancements for Exclusive Choices, Drag & Flag, Heatmaps, Archiving (MR) and more..
Find out more...
Release 7.00 featured changes to overview charts, Choice Images and Text, Text Lists, Survey Flow and more..
Find out more...
Release 6.01 featured changes including Password Strength, security enhancements, Numeric Range Validations and more..
Find out more...
Release 6.00 featured changes including exports for Business Intelligence, Pivot Table Pie Charts, Matrix Card Stack, Google Map connected points, numeric formatting and more..
Find out more...